Privacy Policy

The web sites “”, "", "", "", "" and "" (from now on called “Site”) are owned by Kon.El.Co.SpA, registered office located in Milano, piazzale Medaglie d'Oro, 1 (from now on also called “KON.EL.CO” or “Company”).

Holders of Data Processing
Kon.El.Co.SpA (Milano - Italy)
Holders' email address:
For any clarification, information, exercise of the rights listed in this statement, please contact the holders at the following email address:

Definitions and legal references

Personal Data (or Data)
Any information that, directly or indirectly, also in connection with any other information, including a personal identification number, makes a physical person identified or identifiable constitutes personal data.

Usage data
This information is collected automatically through this Website (also from third party applications integrated into this Website), including: IP addresses or domain names of the computers used by the User that connects to this Website, the addresses in URI (Uniform Resource Identifier) notation, the time of the request, the method used in forwarding the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response from the server (successful, error, etc. .) the country of origin, the characteristics of the browser and the operating system used by the visitor, the various temporal connotations of the visit (for example the time spent on each page) and the details relating to the itinerary followed within the Application, with particular reference to the sequence of the consulted pages, to the parameters relating to the operating system and the IT environment of the User.

Browsed Data
Generally users can visit the Website without providing their name or other personal information. However, some navigation data are collected through computer systems and software procedures used to operate the Site, which during their normal operation acquire some personal data whose transmission is necessary and implicit in the use of Internet communication protocols. This information is not collected to be associated with identified interested users, but by their very nature it could, through processing and association with data held by third parties, allow users to be identified. This category of data includes, for example, IP addresses or domain names of computers used by users who connect to the Site, etc. These data are used for the sole purpose of obtaining anonymous statistical information on the use of the Website and to control correct operation and are deleted immediately after processing.

The person who uses this web site that, unless otherwise specified, coincides with the interested party.

Interested party
The natural person to whom the Personal Data refer.

Responsible for processing (or Responsible)
The natural person, legal person, public administration and any other entity that processes personal data on behalf of the Owner, as set out in this privacy policy.

Processing Holder (or Holder)
The natural or legal person, public authority, service or other body which, individually or together with others, determines the purposes and means of the processing of personal data and the adopted tools, including the security measures related to the operation and use of this web site.

This Web Site (or this Application)
The hardware or software tool through which the Personal Data of Users are collected and processed.

The Service provided by this Website as defined in the relevant terms (if any) on this website / application.

European Union (or UE)
Unless otherwise specified, any reference to the European Union contained in this document shall be extended to all current member states of the European Union and the European Economic Area.

Small portion of data stored in the User's device.

Legal references
This privacy statement is drafted on the basis of the current regulations on the processing of personal data, including articles 13 and 14 of Regulation (EU) 2016/679 c.d. GDPR.

Unless otherwise specified, this privacy statement applies exclusively to this web site.

Types of collected Data
Among the Personal Information collected by this Website, either independently or through third parties, there are: Cookies, Usage data, names, surnames, email addresses, telephone numbers, address, usernames and website.

Full details on each type of data collected are provided in the dedicated sections of this privacy policy or through specific information texts displayed before the data are collected.

Personal Data may be freely provided by the User or, in the case of Usage Data, collected automatically during the use of this Web site.

Unless otherwise specified, all the Data requested by this Web site are mandatory. If the User refuses to communicate them, it may be impossible for this Web site to provide the Service.

In cases where this Web site indicates some Data as optional, Users are free to refrain from communicating such Data, without any consequence on the availability of the Service or on its operation.

Users who have doubts about which data are mandatory, are encouraged to contact the Holders.

Any use of Cookies - or other tracking tools - by this Website or by third party service providers used by this Web site, unless otherwise specified, is intended to provide the Service requested by the User, in addition to the other purposes described in this document.

The User assumes responsibility for the Personal Data of third parties obtained, published or shared through this Web site and warrants that he has the right to communicate or disseminate them, freeing the Holders from any responsibility to third parties.

Mode and place of processing of collected data

Processing mode
The Holders shall take appropriate security measures to prevent unauthorized access, disclosure, modification or destruction of Personal Data.

Processing is carried out using IT and / or telematic tools, with organizational methods and with logic strictly related to the purposes indicated. In addition to the Holders, in some cases, other parties involved in the organization of this Web site (administrative and commercial staff, marketing, lawyers, system administrators) or external subjects (such as third party technical service providers, postal carriers, hosting providers, informatic companies, communication agencies) also appointed, if necessary, Processing Managers by the Holders. The updated list of the Managers can always be requested from the Processing Holders.

The holders take all appropriate security measures to prevent the loss, illicit or incorrect data and unauthorized access to the same.

The data will be kept for the time strictly necessary to achieve the purposes for which they were collected and will be deleted if their conservation is not otherwise justified. The owners prepare suitable automatic data cancellation mechanisms.

Legal basis of the processing
The Holders process the Personal Data relating to the User in case one of the following conditions happens:

the User has given his consent for one or more specific purposes; Note: in some jurisdictions, the Holders may be authorized to process Personal Data without the User's consent or another of the legal bases specified below, provided that the User does not oppose ("opt-out") to this treatment. However, this is not applicable if the processing of Personal Data is regulated by European legislation regarding the protection of Personal Data;the processing is necessary for the execution of a contract with the User and / or the execution of pre-contractual measures;the processing is necessary to fulfill a legal obligation to which the Holder is subject;the processing is necessary for the performance of a task carried out in the public interest or for the exercise of public authority vested in the Holders;the processing is necessary for the pursuit of the legitimate interest of the Holders or third parties.It is however always possible to request the Holders to clarify the concrete legal basis of each treatment and in particular to specify whether the treatment is based on the law, provided for by a contract or necessary to conclude a contract.

The Data are processed at the operating offices of the Holders and in any other place where the parties involved in the processing are located. For more information, contact the Holders.

The User's Personal Data may be transferred to a country other than that in which the User is located. To obtain further information on the processing site, the User can refer to the section concerning the processing of Personal Data.

The User has the right to obtain information regarding the legal basis for the transfer of Data outside the European Union or to an international organization of public international law or consisting of two or more countries, such as the UNO, as well as regarding the security measures taken by the Holders to protect the Data.

If one of the transfers described above takes place, the User may refer to the respective sections of this document or request information from the Holders by contacting them at the addresses indicated above.

Retention period
The Data are processed and stored for the time required by the purposes for which they were collected.


Personal Data collected for purposes related to the execution of a contract between the Holders and the User will be retained until the execution of the contract is completed.

Personal Data collected for purposes related to the legitimate interests of the Data Controllers will be retained until such interest is met. The User can obtain further information regarding the legitimate interest pursued by the Holders in the relevant sections of this document or by contacting the Holders.

When the processing is based on the consent of the User, the Holders may retain the Personal Data for a longer period until such consent is revoked. Furthermore, the Holders may be obliged to keep Personal Data for a longer period in compliance with a legal obligation or by an order of an authority.

At the end of the retention period the Personal Data will be deleted. Therefore, at the end of this term the right of access, cancellation, rectification and the right to data portability can no longer be exercised.

Purposes of the processing of collected data
The Data concerning the User are collected to allow the Holders to provide their Services, and apart from that specified for navigation data, personal data provided by users of the Site will be processed exclusively for the following purposes:

(a) guaranteeing access and registration to the Site and the use of the same by users, and in particular for:

providing assistance and information services, where requested by the user, in relation to the Site (eg responding to specific requests sent to the e-mail addresses indicated on the Web site for information, suggestions, user assistance services, etc.);

taking advantage of all the services offered by the Site and of the facilities provided and/or planned for the registered users in the future (eg to receive periodic online newsletters, to participate in chat rooms, forums, etc.);

carrying out retention activities through the use of the loyalty card and the services connected to it.

The provision of personal data required for the aforementioned purposes is optional, however failure to provide it may result in the inability to access and use the Site and obtain what has been requested;

(b) fulfilling obligations under the law, regulations or community legislation;

(c) following up on your online purchase request through the website area dedicated to e-commerce, in particular with reference to the processing of the request and to the fulfillment of the law, administrative, accounting and tax related to the purchase, and eventually provide - on your request - customer support services. To complete an online purchase it is necessary to provide the requested data. It follows that their non-conferment makes it impossible to start, manage and continue the online purchase;

(d) carrying out promotional activities and send advertising material relating to the Company's initiatives, products and services, either by automated means without operator intervention (eg newsletter, sms, mms, e-mail, etc.) or traditional (by telephone, mail) and/or through reserved and private areas of the Site. The provision of personal data necessary for such purposes is optional, and your refusal to provide such data would make it impossible for the Company to carry out the activities described above. The consent concerns both the automated and the traditional methods of communication described above. You will always have the right to revoke easily and free of charge, in whole or in part, to the processing of your data for said purposes, excluding, for example, automated methods of contact and expressing your desire to receive commercial and promotional communications exclusively through traditional methods contact;

(e) carrying out profiling activities, carried out also through surveys, market research, statistics, reporting, quality of service surveys. The provision of personal data necessary for this purpose is optional and your refusal to provide such data would make it impossible for the Company to carry out the activities described above.

To obtain further detailed information on the purposes of the processing and on the Personal Data concretely relevant to each purpose, the User can refer to the relevant sections of this document.

Details on the processing of Personal Data
Personal Data are collected for the following purposes and using the following services:

Contact the user

Contact Form (This Web site)

By filling out the contact form with their Data, the User consents to their use to respond to requests for information, quotes, or any other information indicated by the form header.

Personal Data collected: surname, email address and first name.

Interaction with social networks and external platforms
This type of services allows to interact with social networks or with other external platforms directly from the pages of this Web site.

The interactions and information acquired from this Web site are in any case subject to the User's privacy settings relating to every social network.

If an interaction service with social networks is installed, it is possible that, even if the Users do not use the service, it collects traffic data relating to the pages in which it is installed.

Protection from SPAM
This type of service analyzes the traffic of this Web site, potentially containing Personal Data of Users, in order to filter it from parts of traffic, messages and contents recognized as SPAM.

The services contained in this section allow the processing Holders to monitor and analyze the traffic data and are used to keep track of the User's behavior.

Google Analytics (Google Inc.)
Google Analytics is a web analytics service provided by Google Inc. ("Google"). Google uses Personal Data, collected anonymously on this site, for the purpose of tracking and evaluating the use of this Web site, compiling reports and sharing them with other services developed by Google.

Google may use the Personal Data, collected anonymously on this site, to contextualize and personalize the ads of its advertising network.

Personal Data collected: Cookies and Usage Data.

Place of processing: USA - Privacy Policy - Opt Out.

Histats (Wisecode Srl)
Histats is a web analytics service provided by Wisecode Srl. Histats uses Personal Data, collected anonymously on this site, for the purpose of tracking and evaluating the use of this Website, compiling reports and sharing them with other services developed by Histats.

Histats may use Personal Data, collected anonymously on this site,to contextualize and personalize the ads of its advertising network.

Personal Data collected: Cookies and Usage Data. Privacy Policy.

Displaying content from external platforms
This type of service allows you to view content hosted on external platforms directly from the pages of this Web site and to interact with them.

In case a service of this type is installed, it is possible that, even if the Users do not use the service, it collects traffic data relating to the pages in which it is installed.

YouTube Video Widget (Google Inc.)

YouTube is a video content visualization service managed by Google Inc. that allows this Website to integrate such content within its pages.

Personal Data collected: Cookies and Usage Data.

Place of processing: United States - Privacy Policy.

User's Rights
Users may exercise certain rights with reference to the Data processed by the Holders.

In particular, the User has the right to:

Withdraw consent at any time. The User can withdraw consent to the processing of their Personal Data previously expressed.

Oppose the processing of your data. The User may object to the processing of his data when it occurs on a legal basis other than consent. Further details on the right of opposition are indicated in the section below.

Access his data. The User has the right to obtain information on the Data processed by the Data Controllers, on certain aspects of the processing and to receive a copy of the Data processed.

Verify and request rectification. The User can verify the correctness of his Data and request its updating or correction.

Obtain treatment limitation. When certain conditions are met, the User may request the limitation of the processing of his Data. In this case the Holders will not process the Data for any other purpose other than their conservation.

Obtain the cancellation or removal of their Personal Data. When certain conditions are met, the User may request the deletion of their Data by the Holders.

Receive his data or have them transferred to another holder. The User is entitled to receive his data in a structured format, commonly used and readable by an automatic device and, where technically feasible, to obtain the transfer without hindrance to another holder. This provision is applicable when the Data are processed with automated tools and the processing is based on the User's consent on a contract of which the User is a party or on contractual measures connected to it.

Lodge a complaint. The User can lodge a complaint with the competent personal data protection authority or act in court.

How to exercise the rights
To exercise the rights of the User, Users can direct a request to the contact details of the Holders indicated in this document. The requests are deposited free of charge and processed by the Holders as soon as possible, in any case within a month.

Further information about the processing

Defense in court
The User's Personal Data may be used by the Holders in court or in the preparatory stages of its possible establishment for the defense against abuse of the use of this Web site or the related Services by the User.The User declares to be aware that the Holders might be obliged to disclose the Data by order of the public authorities.

Specific information
Upon request of the User, in addition to the information contained in this privacy policy, this Web site may provide the User with additional and contextual information about specific Services or the collection and processing of Personal Data.

System logs and maintenance
For needs related to operation and maintenance, this Web site and any possible third party services it use might collect System Logs, which are files recording the interactions and that may also contain Personal Data, such as the User IP address.

Information not contained in this policy
Further information in relation to the processing of Personal Data may be requested at any time to the Holders using the contact details.

Responsible for data protection
Kon.El.Co. S.p.A. has appointed the person in charge of data protection who can be contacted at the following e-mail address:

Changes to this privacy policy
The Proceeding Holders reserve the right to make changes to this privacy policy at any time by informing Users on this page. Therefore please consult this page regularly referring to the date of the last modification indicated at the bottom. In case of non-acceptance of the changes made to this privacy policy, the User is required to cease using this Web site and may request the Proceeding Holders to remove their Personal Data. Unless otherwise specified, the previous privacy policy will continue to apply to the Personal Data collected until then.

Last change: 24th of May 2018.